Food Inspection Branch
- Service Standards
- To safeguard Ontario's food supply through the delivery of an
innovative, world-class food inspection system.
- The Food Inspection Branch's comprehensive science-based food
safety programs include: advisory and education services, inspection
and audit, veterinary and technical support, laboratory testing,
monitoring, and research. The Branch fosters compliance with legislated
standards for meat and other livestock products, dairy, fruit,
vegetables and other foods of plant origin produced and processed
in Ontario. The Branch works with our government and industry
food safety partners to establish food safety standards and provide
a strong and seamless food safety and inspection framework from
farm to fork in Ontario.
Our Service Principles
When we provide a service to you, we are guided by three key principles
which help us to meet or exceed your expectations.
- We are accountable to you and to the people
of Ontario. Programs and services are delivered according to stated
objectives in a consistent manner. We respect your right to privacy
and treat information with confidentiality.
- We are responsive to your needs. We provide
accurate, high quality advice, guidance and information in a timely
manner. Information is clear, up-to-date and easily accessible.
We are transparent in our program guidelines and decision making
- We are professional in our interactions with
you. Our programs are delivered by knowledgeable and competent
staff. You are treated with respect and courtesy.
We want to provide the best service that we can and your feedback
helps us to improve. If you have comments, questions or concerns
about our service we encourage you to let us know. Please contact
us by calling the Agricultural
Information Contact Centre at 1-877-424-1300 or use the Feedback
Form or send an e-mail to email@example.com
For more information:
Toll Free: 1-877-424-1300
Local: (519) 826-4047