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Getting Started on the Internet: The Basics

Factsheet - ISSN 1198-712X   -   Copyright Queen's Printer for Ontario
Agdex#: 057
Publication Date: 08/98
Order#: 98-055
Last Reviewed: 08/98
History:
Written by: John Shewchuk - Community Relations Co-ordinator/OMAF

Table of Contents

  1. Introduction
  2. What Is The Internet?
  3. Growth Of The Internet
  4. Why Use The Internet?
  5. What Do You Need To Get Connected?
  6. What Should You Look For In An Internet Service Provider?
  7. Surfing The Net
  8. Conclusion
  9. Internet Glossary
  10. References
  11. Related Links

Introduction

You've heard about it and read about it. You might even be a regular user. It's the Internet — the most important new technology since TV, maybe ever. And it's not going away.

This is your guide to getting started on the Internet. There's a large but very handy glossary at the end of this Factsheet, for reference while you read and to help you become more familiar with Internet jargon.

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What Is The Internet?

The Internet's beginnings can be traced back to the Cold War between the former Soviet Union and the United States.

The Americans were determined to maintain a technological edge over the Soviets and focused a lot of energy on developing superior computer technology to gain a military advantage. One of the Defense Department's goals was to develop a continent-wide computer network that could survive a nuclear attack.

Up to that time, computer networks had nerve centres, usually consisting of a central computer that controlled the rest of the network. If a network's nerve centre was ever knocked out, the entire network would stop functioning — making networks not just vulnerable to attack but notoriously unstable for users.

By 1969, American scientists had devised a way to link a series of stand-alone computer nodes, allowing data to be sent from any single node to any number of other nodes. No more nerve centre. If one node disappeared, it didn't matter — except to those who depended on that particular node. The rest of the network would remain intact and continue operating.

The first network based on this new technology began with four nodes and, over the next 25 years, grew to become what we now know as the Internet — a global network of computer networks.

Some call it potentially the most important development in the history of human communication.

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Growth Of The Internet

The first Internet message was sent in October, 1969. With images of Neil Armstrong walking on the moon still fresh in peoples' minds, the future seemed limitless. Advanced technology (back then it was commonly called "space-age technology") was beginning to be seen as a great enabler, something that could benefit everyone.

But, in those early days the Internet was mainly used by research scientists at universities and in the military to share precious and expensive computer time. It was the era of huge, punchcard-eating, room-sized machines that only the most highly-trained people could understand. It stayed much that way until the early 1980s when companies like Apple, IBM, Microsoft and others turned personal computing into a technological revolution.

Among other things, development of the personal computer meant Internet users no longer had to be based at large public institutions to use the Internet. If you could connect to an Internet host site using a PC with a modem, you could get on-line from the comfort of your own home. But the scope of what even the most computer-savvy people could do was limited and the processes frustratingly technical and cumbersome. To some, the Internet was simply incomprehensible, a vast wasteland of techno-babble and the costs involved were too much for the average person.

Things changed dramatically in 1989 with the development of a computer language called Hypertext Markup Language (HTML). HTML became the backbone of the World Wide Web (WWW), allowing documents to be linked regardless of where they physically existed. For example, a research paper housed on a computer at Harvard University could be linked to a related document housed on a computer at the University of Guelph. A user could jump back and forth between the two with a click of their mouse. HTML made the physical location of information almost irrelevant, instantly removing geographical distance as a barrier to gaining knowledge.

In 1993, introduction of the web browsing software Mosaic (which Netscape Navigator quickly replaced as the dominant browser) brought life to HTML, letting web surfers view graphics and movies and hear sounds while cruising the Internet. The result was a massive explosion in public interest. In the first quarter of 1993 web traffic accounted for only 0.1% of Internet use. By 1995 the web had become the most-used Internet application, after email. In 1993 there were only 130 sites capable of serving web documents. By 1998 there were over 2.25 million.

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Why Use The Internet?

The Internet can take even the most remote rural community and put it at the centre of the world. You can use email to communicate with friends, relatives, business associates, political leaders and many others. You can use the web to find everything from commodity prices to weather reports, the latest news, computer software and almost anything else you can think of, including this Factsheet. With the right software you can even run your own web site, join discussion groups on almost any topic, and use your computer as a phone to eliminate long distance charges.

The Internet isn't going away. It's been said that those waiting for it to disappear are like those who believed automobiles could never be as reliable or durable as a good horse or those who felt the telephone was a passing fad for rich people. Despite the blinding pace of technological change happening right now on the Internet, the network is still in its infancy — something to consider if you're waiting for things to settle down before you start using it.

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What Do You Need To Get Connected?
Computer

To use the Internet to its full potential, you'll need a computer that meets certain standards — generally a PC running a minimum of Windows 3.1 (Windows 95 and 98 are better) or an Apple Macintosh computer. Your PC should have a minimum of 8 megabytes of memory (RAM) and a minimum of 200 megabytes of computer disk space. The computer's power should be at least 486 (with Pentium machines being more powerful). The more RAM you have, the faster your machine will perform when using the web. If you want to use an Apple computer you’ll need a 68030 microprocessor or faster and at least 16 megabytes of RAM. It is best to visit your local computer store, tell the sales person what you want to be able to do with your computer, and ask them to suggest the most practical set-up to meet your needs. Some machines that fall below these standards will still be able to access the Internet, but download times will be longer and you won't be able to take full advantage of the Internet's many benefits.

Modem

A modem is a piece of computer hardware that connects your computer to a telephone line so you can "dial in" to your chosen Internet host. It dials the phone number of your Internet service provider and connects you to the host computer — the computer that is actually attached to the Internet. Modem speeds are measured in baud/bps — the faster the better. Common speeds are 14,400, 28,800, 33,600 and 56,600. A 28.8 bps modem is the generally acknowledged minimum for best performance. The faster the modem the faster you'll receive transmissions over the Internet.

Telephone Line

Most home Internet users connect to an Internet host using their telephone line. You don't need a separate line, although interference on the line (party lines, someone picking up a phone extension while you're on-line) will interrupt your connection. You can't make or receive calls on the line while your computer is connected to the Internet without subscribing to a special phone service.

Internet Service Provider

If you don't have access to the Net via work, the local library, a local school, or another kind of public access site, never fear. There are many companies in Ontario that sell personal access to the Internet. However, there are many things you need to consider before signing up with any of them.

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What Should You Look For In An Internet Service Provider?

Local Calling

Long distance charges add up in a hurry so you want to be sure your service provider is located in your local calling area. You should also check if your service provider will allow you to dial into your account via local numbers when you are visiting areas outside your own.

Pricing

Most service providers offer a range of pricing packages. Before you sign up you need to realistically assess how much time you'll be spending on-line. There's no point paying for more hours of on-line time than you could ever use, when you can pay less for something more realistic. You'll generally spend more time on-line when you're still learning, and less time when you become more comfortable. You should also ask what charges apply if you surpass your monthly on-line time. It's also worth checking whether you can carry over unused time from month to month and whether you're allowed to adjust your account level if your usage patterns change.

Ratio Of Phone Lines To Customers

When you dial in to your service provider you're dialing in on one of their phone lines. Obviously, the more lines and modems they have per customer the less likely you are to get busy signals during peak times (usually between 7 p.m. and midnight on weekdays). You should compare the ratios of several service providers and ask about their upgrade plans in the event they get too busy. It may be necessary to pay a bit more to get the reliability you need. Ask your friends and relatives what kind of Internet service they're getting.

Customer Support

Does the service provider have a 24 hour help line? Do they offer access to the complete range of Internet services? Do they supply you with start-up software and clear set-up instructions? What kind of encryption do they use to protect your on-line commercial transactions? Does your account give you space for your own web site on the host server? What type of connection to the Internet do they have and how does its speed compare with their competitors? These are all important questions if you want to keep your Internet-induced headaches to a minimum. A good service provider won't hesitate to answer any of these questions.

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Surfing The Net

Using the World Wide Web (WWW)

The Internet has grown so huge so fast it seems baffling to many. The best advice if you're just beginning to use the web is to learn how your web browser works.

All web sites have an address, known as an URL (Uniform Resource Locator). URLs can often be long and unwieldy. The two most common web browsers, Netscape Navigator and Microsoft Internet Explorer, allow you to create lists of "bookmarks" or "favorites" so you can return to sites you like without having to remember the URL. If you live in rural Ontario, below are two URLs you may want to remember:

Ontario Ministry of Agriculture and Food
www.omafra.gov.on.ca/

Agriculture and Agri-Food Canada
agr.gc.ca

You can get to them by typing the URL (exactly as written, since URLs can be case sensitive and don't always begin with www) into the address or location box on your browser and pressing the [ENTER] key on your keyboard. You will then be connected to that web site and can choose any part of it as your bookmark or favorite.

Both sites mentioned here are good jump-off points for rural-oriented information.

To turn a good web site into a bookmark or favorite, simply click on the bookmark or favorite icon on your browser's toolbar and add the site to your list. Then, whenever you're on-line and want to revisit the site, just go to you bookmark or favorites list and click on that entry.

If you want to look for web sites on a specific topic, you may also want to explore some of the search engines available to web users. These tools allow you to use key words to search the Internet for information. Below are two popular ones (there are many others):

Yahoo!
www.yahoo.com

AltaVista
www.altavista.com/

You should choose a few search engines as bookmarks or favorites as well. Note when you visit Yahoo! that it's actually based on a directory where you can choose from a menu the topics you want to see, or use key words to do a search of the database. When you go to AltaVista you use key words to define your search and a list of matches is quickly returned to you. You can then click on the match that comes closest to what you want and go straight to that site.

Why not begin by searching the Internet for a list of the best search engines? Then you can choose the one that suits you best.

Using Email

Email is becoming a key way of communicating. In many circles, using email is now as common as using a fax machine.

When you sign up for an Internet account, you'll be assigned a user name. Let's say Jane Doe opened an Internet account with the Internet service provider Webguys OnLine under the user name jdoe — and let's say the domain name owned by Webguys is webguys.net. That means Jane's email address would be jdoe@webguys.net. Email addresses are like URLs: you have to type them in accurately or they won't work. Being close doesn't count.

If you know someone's email address, you can send them messages across the Internet using special email software. Likewise, if people know your address, they can send you messages. There are many different email packages available and your service provider should give you one when you sign up. There are also email functions built into the two main web browsers. They all have their little quirks and it will likely take you a few tries to master things like sending attachments with your messages. It's best to ask a friend or relative to be on the receiving end of a few test messages until you get a feel for it.

Email is handy for more than one-on-one messages too. You can also use it to join mailing lists on topics of interest. Some mailing lists have hundreds of members. When one member posts a message to the list, the message gets delivered to the email boxes of all the other members. Likewise, any responses to that message are sent to all members. It's convenient in that all the correspondence comes directly to you and you can read it — or ignore it — at your leisure. There are many useful agriculture and rural development-oriented mailing lists operating on the Internet.

You should be aware that mailing lists differ from web-based threaded discussions where you have to visit a certain web site to participate. For a good example of a threaded discussion on rural economic development, visit the following URL: /OMAFRA/english/rural/forum/index.html

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Conclusion

The Internet isn't for everyone, and it certainly doesn't solve all the world’s problems. But it's an impressive and powerful new communication tool that will only get more powerful, user-friendly, and popular.

Many public libraries have free, public access Internet services. And, of course, there are now dozens of Internet self-help books available. But, why not take a test drive on the Information Highway yourself? Better yet, ask a friend or relative to take you for a web cruise or show you the ins and outs of email.

Reading about the Internet is one thing, actually seeing it in action is another. Happy surfing!

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Internet Glossary

Account
Just like at a bank, computers used by more than one person use accounts to keep track of (and bill) who's doing what on their system. When you sign up with an Internet service provider, you're given an account name that allows you access to the Internet.
Anonymous FTP
A method of using the FTP program to log on to another computer to copy files, even though you don't have an account on the other computer.
Applet
A small Java program that can be embedded in an HTML page. Applets differ from full-fledged Java applications in that they are not allowed to access certain resources on the local computer, such as files and serial devices (modems, printer, etc.) and are prohibited from communicating with most other computers across a network. The current rule is that an applet can only make an Internet connection to the computer from which the applet was sent.
Archie
A system that helps you find files located anywhere on the Internet. After Archie helps you find the file, you use FTP to get it. Archie is both a program and a system of servers (computers that contain indexes of files).
ASCII (American Standard Code for Information Interchange)
Basically, the code computers use to represent letters, numbers, and special characters.
Automatic mailing list
A mailing list maintained by a computer program, usually one named LISTSERV, LISTPROC or Majordomo.
Baud
Term generally used in rating the older modems, sometimes mistakenly used in place of bps.
BBS (Bulletin Board System)
Most BBSs are run by hobbyists and companies trying to attract certain users, and are accessed directly by modem.
Beta
"Beta testing" or "in beta" means that a software program available over the Internet isn't ready for sale because there are still some bugs in it.
bps (bits per second)
The rate of speed your modem can send and accept information.
Browser
A software program for viewing files on the web. The two most popular browsers are Netscape and Internet Explorer.
Case sensitive
Whether or not the search engine or software application differentiates between letters in upper or lower case.
Chat
To talk live (via typing on your keyboard) to other Internet users from any and all parts of the world. To do this, you use special chat software.
Client
If you are receiving information, you are the client; the sender is the server.
com
When these letters appear in the last part of an address, it indicates that the host computer is run by a company rather than by a university (edu) or governmental agency (gov). It also means that the host computer is probably in the United States.
Compression program
Software used to squeeze or "zip" files together so that they take up less room and are easier to transfer from one location to another.
Country code
The last part of a geographic address. It indicates in which country the host computer resides. For example, an address that ends in "ca" is Canadian.
Cyberspace
A term used to describe the on-line world behind your computer screen.
Dial-up
A modem link to an Internet access provider, where you use their computer system/network to access the Internet (an indirect Internet link).
Domain
The part of an Internet address that comes after the @.
Download
To bring files from a remote computer "down" to your computer.
edu
When these letters appear in the last part of an address, it indicates that the host computer is run by an educational institution, probably a college or university.
Email
Electronic mail, sent from computer to computer.
FAQ
Frequently asked questions.
Finger
A program which allows you to see if something specific is on a specific machine. Most commonly used to see if a particular user is on-line, or who is on-line in general. Many sites do not allow outside users to finger information.
Firewall
A system has a firewall around it if it lets only certain kinds of messages from the rest of the Internet in and out. If an organization wants to exchange mail with the Internet, but it doesn't want nosy people reading everyone's files, its connection to the Internet can be set up to keep outsiders out.
Flame
A nasty message, attacking something you said or did (or something someone believes you said or did) — very common if you break "netiquette". Some people also try to cause trouble by posting messages designed to draw flames.
Freenet
A community-based computer system, allowing dial-up accounts into the Freenet's Internet connection (usually for an hour a day) — free or at low cost.
FTP (File Transfer Protocol)
Older standard of finding and transferring files on the Internet. Most FTP sites are being incorporated into, or at least linked to, WWW sites.
Gateway
A computer that connects one network with another when the two networks use different protocols.
GIF
The most used type of Internet image file.
Gopher
A type of Internet computer connection, used to connect your Internet account to another computer. Once the most user-friendly way to find information on the Internet, it has been surpassed by the web.
Home page
The primary web page for an individual, business, or organization.
Host
A computer on the Internet that provides multiple users with Internet access.
HTML (Hypertext Markup Language)
The language in which most web documents are written.
Internet
The worldwide network of computer networks.
IP address
A "real" Internet address using numbers (e.g., 144.123.33.142). This might be the numerical equivalent of bob@online.net.
Internet Relay chat/IRC
A method of talking (i.e., typing and reading messages in real time) live with large groups of people via the Internet.
ISDN (Integrated Services Digital Network)
A special (and faster) phone connection.
ISP
Internet service provider.
Java
A programming language that can be embedded in web pages to enhance interaction (see applet).
JPEG
The other major type of Internet image file (other than GIF).
LISTSERV
A program that automatically manages mailing lists, distributing messages posted to the list, adding and deleting members, etc.
Mailer
A mail program, used to read and post email.
Majordomo
Like LISTSERV, a program that handles mailing lists.
Mirror
Some sites (especially ftp software sites) are so popular that mirror sites are set up with the same information. If there is a mirror site closer to you than the one you're accessing, downloads will likely be faster.
Modem
Hardware that lets your computer dial the phone to open an Internet connection. A modem can be internal (a board that sits inside your computer) or external (a box that connects to your computer's serial port). Either way, you need a phone cord to connect the modem to your phone jack.
Moderated mailing list
A mailing list run by a moderator.
Moderated newsgroup
A newsgroup run by a moderator.
Moderator
Someone who looks first at the messages posted to a mailing list or newsgroup before releasing them to the public.
MPEG
A type of video file. You need special viewing software to view these. They also take up a lot of memory and disk space.
Netiquette
Proper behavior on the Net.
Newsgroup
A Usenet discussion group.
Newsreader
A program that allows you to access, read and post to Usenet newsgroups.
Newbie
Someone new to the Net.
Node
A computer with a direct connection to the Internet, also called a host.
.PDF file
A portable document file requiring special reader software available free via the Internet.
Posting
Sending an article to a newsgroup, listserv, etc.
POP (Points Of Presence)
A network or service that serves more than one locality has more than one POP.
Push
Internet services that automatically update information on your computer when you log onto the Internet.
Real time audio/video
Audio or video that plays in real time on the web using special software available free on the Internet. Non-real time applications require users to download audio/video files before playing them back using special software.
Search engine
On-line services you use to find information on the web.
Server
A computer that provides a service to other computers on a network. A web server, for example, lets people on the Internet use the web.
Service provider
An organization that provides access to the Internet. Your service provider might be a commercial on-line service, or your local school, library or workplace.
Shareware
Computer programs that are easily available for you to try with the understanding that if you decide to keep the program you will pay for it and send the requested amount to the shareware provider specified in the program. In this honour system, a great deal of good software is available and voluntary compliance makes it viable.
Spam
Mass emailings or posting an inappropriate message, especially if commercial, over a number of groups is called spamming. The message itself is called spam.
Snail-mail
Traditional mail as opposed to email.
Subdirectory
A directory within a directory.
Surfing
Browsing around the Internet, especially the web — surfing the net.
Telnet
A type of Internet computer connection, used to connect with another computer on the Internet, usually to access and download files.
Thread
An article posted to a newsgroup, together with all the follow-up articles, the follow-ups to follow-ups, and so on. Organizing articles into threads makes it easier to choose which articles in a newsgroup you want to read.
Upload
To transmit files from your computer to another computer on the Internet.
URL (Uniform Resource Locator)
A way of naming web resources. The URL for OMAF's web site is www.omafra.gov.on.ca/
UseNet
A system of discussion groups (called newsgroups) on thousands of different topics.
Veronica
A program that helps find information using Gopher.
Virus
Intentional or unintentional flaws in software code that infect other software and cause damage to the systems on which the infected software is run. You should download software only from reputable servers and use virus scanning software to ensure it’s clean.
Web
The World Wide Web.
Web page
The basic building block of the World Wide Web. Information displayed on a Web page can include highly sophisticated graphics, audio and video. Web pages are linked together to form the World Wide Web.
Web server
An Internet host computer that stores Web pages and responds to requests to see them. Web servers talk to Web browsers by using a process called HTTP (hypertext transfer protocol).
Web site
A location on the World Wide Web. It means the same as a Web page or Web server, depending on whom you ask.
WWW
The World Wide Web.
W3
The World Wide Web
.ZIP file
A specific type of file that has been created by using a file compression program. It contains one or more files that have been compressed to save space. To open individual files in compressed file, you usually need software to "unzip" the file. Some compressed files are self-extracting, meaning the unzipping program is part of the file. They usually have a .EXE extension

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References

Canadian Internet Handbook. Carroll, Jim and Rick Broadhead. Prentice-Hall Canada Inc., Scarborough, ON. 1994 – 98.

Canadian Internet New Users' Handbook. Carroll, Jim and Rick Broadhead. 1998 Prentice-Hall Canada Inc., Scarborough, ON. 1998.

"Hobbes' Internet Timeline v3.3". Zakon, Robert H.
http://www.zakon.org/robert/internet/timeline/

OMAFRA Internet Training and Resource Manual. 1997.

"A Short History of the Web". Cailliau, Robert.
http://www.inria.fr/Actualites/Cailliau-fra.html

Related Links

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For more information:
Toll Free: 1-877-424-1300
Local: (519) 826-4047
E-mail: ag.info.omafra@ontario.ca