Category 1: General Inquiries (NMA or O. Reg. 267/03, BMPs, Plans, Strategies and/or Nuisance Complaints (Odour, dust, flies, light, noise, smoke and vibration)
  1. Call OMAFRA Nutrient Management Information Line at 1-866-242-4460
  2. OMAFRA will respond appropriately based on the request or complaint*

Category 2: Potential violation of NMA, O. Reg. 267/03 or EPA/OWRA/PA (Complaint) and/or Pollution incident report (not likely a spill)

  1. Call MOE District/Area Office
  2. Documented
  3. District/Area Office Response*

Category 3: Confirmed or Likely Spill

  1. Call MOE SAC at 1-800-268-6060
  2. SAC documents spill information
  3. SAC contacts District/Area Office and routes spill information
  4. District/Area Office Spill Response*

BMP - Best Management Practices
NMA - Nutrient Management Act, 2002
EPA - Environmental Protection Act
OWRA - Ontario Water Resources Act
PA - Pesticides Act
O. Reg. - Ontario Regulation
SAC - Spills Action Centre

*As the situation warrants, OMAFRA or MOE may also involve the Local Advisory Committee and/or related Commodity Group representation to assist in responding to the call.



Who to Call About Nutrient Management