Advantage Traceability Profile: Sun Parlor Honey Ltd.

Company Provides Traceability from Hive to Home

You could say that honey runs in Tom Congdon's blood. For three generations his family has kept bees, a business his grandfather first launched in 1925.

Today Sun Parlor Honey sells an average of roughly 90,000 kilograms of the sweet stuff each year, making the Essex County company one of the biggest producers in the province. Their award-winning all-natural honeys range from delicate alfalfa/clover and canola varieties to the stronger, bolder flavours of wildflower and buckwheat.

While the product he sells hasn't changed since his grandfather's day, Congdon is no stranger to innovation. For example, take his decision to participate in the Ontario Ministry of Agriculture, Food and Rural Affairs' traceability pilot project, a program designed to help food growers and processors track vital information at each stage of production and distribution.

Figure 1: Tom and Tracey Congdon, Co-owners, Sun Parlor Honey Ltd.

Sun Parlor Honey installed:

  • Apitrack®, a software package specifically designed for tracking hives, honey processing and honey packaging
  • Ace point-of-sale software, together with a new computer attached to electronic scales
  • Zebra label printer
  • Hand-held scanners for use in the field

    Congdon sees it as the way of the future, especially for suppliers like Sun Parlor Honey whose customers include not only small retailers and individual consumers but also bigger processors and retailers.

    "If you don't have some kind of program in place, you're just not going to be in the marketplace for those companies anymore," he predicts. "It's inevitable that our industry's going to have to have systems in place to prove traceability."

    A traceability system also enables Congdon to prove his honey is 100 per cent Canadian, distinguishing it from imported products.

    With funding from OMAFRA, Sun Parlor Honey worked with a consultant to replace its existing paper-based system for hive maintenance, honey extraction and bottling records with a more comprehensive and efficient electronic one.

    The first step was barcoding and lot coding all the raw materials the company uses, including containers, lids and even the beehives themselves. Handheld scanners allow employees to scan that information - both in the plant and in the field - and download it to Apitrack, a software program specifically designed for the beekeeping industry.

    The result is faster access to hive records, streamlined hive management and fewer errors in recording information about Sun Parlor's 1,600 hives.

    At other end of the production process, a new point-of-sale system in the on-farm store tracks the honey that goes out the door. The system also means that should Sun Parlor Honey ever need to issue a recall, employees can quickly identify the lots in question and contact the customers who bought them.

    That's particularly important for on-site sales, where many customers bring their own containers to fill. Until Sun Parlor Honey launched its traceability program, the company had no way to track the product sold that way. Now when customers bring their own containers, a lot code label is created that gets stuck right on the jar or bucket. If a recall occurs, that code immediately reveals whether their honey is affected.

    "What we're trying to do is have traceability from the honeybee colony right through to the bottle that you see on the shelf," Congdon explains.

    For Sun Parlor Honey, however, the biggest benefits of a traceability system lie in the field. "You can track each colony and where those colonies moved to, so it will give us a new management tool," says Congdon.

    If the bees in a particular hive die off, for example, he can look at the data to pinpoint areas where there might be a problem and make management decisions that hopefully will avoid losses in the future.

    Congdon predicts Sun Parlor Honey's system will soon be a model for beekeepers large and small across the province, helping them not just to manage their hives better, but to create more safety and transparency within the food chain. A sweet result indeed for Ontario consumers.


    Traceability brings benefits:

    By implementing a traceability system, Sun Parlor Honey:

    • Improved the specificity of its recall capability
    • Extended recall capability to its on-farm store customers
    • Gained new tools to manage its bee colonies


    "What we're trying to do is have traceability from the honeybee colony right through to the bottle that you see on the shelf."

    - Tom Congdon, Co-owner, Sun Parlor Honey Ltd.


    Advantage series of food safety programs logo

    Funding for the Food Safety Initiative Traceability Grant Program and Pilot Project was provided under the Agriculture Policy framework, a federal-provincial-territorial initiative.


     

For more information:
Toll Free: 1-877-424-1300
E-mail: advantage@ontario.ca