Advantage Profile: D&D Poultry

HACCP Certification Keeps Clients Satisfied

A journey of 12 years began with one single step in 1996. Betty Dikeos and family stepped into the poultry market with no prior experience in the poultry industry, but had enough faith in the trend of healthy living to leap into an industry that today is flourishing at an astonishing rate.

It was an astute move. Today, the thriving Toronto company boasts 25 employees, a 16,000 square foot processing facility, and long customer list that includes food service companies, restaurant chains, retail stores and government institutions.

The product list is equally long, ranging from fresh chicken and individually quick frozen products to convenient pre-cooked ingredients, breaded products and ready-to-heat dishes.

"Food safety has always been a priority for D&D Poultry. Now, with Advantage HACCP certification, they can prove their commitment to their customers. " Betty Dikeos, Vice President

Betty Dikeos, Vice President, D&D Poultry Figure 1: Betty Dikeos, Vice President, D&D Poultry

D&D Poultry offers:

  • Fresh chicken
  • Individually quick frozen cuts
  • Cooked chicken products that speed up preparation time
  • Light and crunchy breaded products
  • Omega 3 enriched products
  • Chicken, pork, lamb and beef souvlaki
  • Specialty dishes

Dikeos attributes part of their success to the quality of their product. You won't find meat from old, spent laying hens on the D&D Poultry processing line. "We don't believe in any of that," she stresses. "All our products are made from premium grade chicken."

Similarly, keeping with the trend of their success, D&D considers food and safety a priority in their plant. The provincially licensed plant has always followed strict food handling practices. When they decided to go one step further, Advantage HACCP certification was the natural choice.

The Ontario Ministry of Agriculture, Food and Rural Affairs program was developed to help small and medium-sized food processing plants prevent, reduce or eliminate potential physical, biological and chemical food hazards.

The Advantage HACCP program is based on Hazard Analysis and Critical Control Point (HACCP), a science-based system originally launched by NASA to protect astronauts from the risk of food poisoning by identifying and controlling critical points in the food-making process where food safety problems could occur.

Today, HACCP is the world's most widely recognized food safety program and, increasingly, a standard required throughout the food chain.

For D&D Poultry, Advantage HACCP certification has given customers even greater confidence in the safety of the company's products, according to Dikeos.

Certification did not require any changes to their operations as they were already following all the required protocols. However, employees are now more diligent about hand washing and more conscious about handling the products properly, especially when they are switching between the different product lines - and there are many!

In addition to fresh and frozen chicken, the company offers a wide range of prepared foods that include marinated pork, chicken, lamb and beef souvlaki, specialty wraps and stuffed chicken breasts, along with standards like chicken nuggets, strips and burgers.

For health-conscious consumers, D&D Poultry has developed a line of all-natural, drug-free chicken products rich in the Omega 3 essential fatty acids that are missing in many modern diets.

Most recently, they introduced a chicken peameal "baken" that offers a lower-fat twist to traditional bacon - and an acceptable alternative for Muslim and Jewish consumers.

Although documenting procedures and monitoring all the critical control points for so many product lines was a demanding task, Dikeos calls HACCP certification a smart investment in an era where the public is more aware than ever about the importance of food safety.

"That's why we took the next step, even though we didn't have to," she explains. "We wanted to ensure that our clients were satisfied with our food safety - and they are. They know that we are a HACCP-certified plant and there's nothing to worry about."

Dikeos' 12-year journey began with one single step that has brought them this far, and now that first step has guided them to leap towards the future.


Contact Information:

Betty Dikeos, Vice President, D&D poultry
Tel: 416-609-9300
Email: betty@ddpoultry.com
Website: www.ddpoultry.com


"We took the next step, even though we didn't have to. We wanted to ensure that our clients were satisfied with our food safety."

- Betty Dikeos, Vice President, D&D Poultry

Advantage series of food safety programs logo

For more information:
Toll Free: 1-877-424-1300
E-mail: advantage@ontario.ca