Category 1

• General Inquiries NMA or O.Reg 267/03, BMPS, Plans, Strategies
• Nuisance Complaints, Odour, Dust, Flies, Light, Noise, Smoke and Vibration

Call OMAFRA Nutrient Management Information Line at 1-866-242-4460. OMAFRA will respond appropriately based on the request or complaint*.

* As the situation warrants, OMAFRA or MOE may also involve the Local Advisory Committee and/or related Commodity Group representation to assist in responding to the call.

Category 2

• Potential Violation of NMA or O.Reg 267/03, or EPA/OWRA/PA Complaint
• Pollution Incident Report (not likely a spill)

Call MOE District/Area Office → Documented → Call MOE District/Area Office

Category 3

• Confirmed or Likely Spill

Call MOE SAC at 1-800-268-6060 → SAC Documents Spill Information → SAC Contacts District/Area Office and Routes Spill Information → Call MOE District/Area Office

BMP = Best Management Practices
NMA = Nutrient Management Act, 2002
ERA = Environmental Protection Act
OWRA= Ontario Water Resource Act
PA = Pesticides Act
O.Reg - Ontario Regulation
SAC = Spills Action Centre